FREE UK MAINLAND DELIVERY OPTION IF YOU ORDER OVER £40!
To qualify for free delivery, simply order over £40 of sweets and select the ‘Free Delivery On Orders Over £40 shipping option when you check out.
Standard UK Mainland Delivery
- If your order weighs under 2 kg it’s sent by Royal Mail
- If your order weighs over 2 kg it’s sent by Courier
We dispatch orders Monday to Friday (working days only). Your order should be delivered in 3-4 days from the date you ordered.
Royal Mail orders will be sent Royal Mail’s Packet Post 48 service. All orders sent by Royal Mail are delivered with your normal daily post. If they cannot deliver your parcel they may try and leave with a neighbour, or failing that they will return the parcel to your local sorting office, in which case they leave a card with details on how to rearrange delivery or collect your parcel.
Courier orders are delivered Monday-Friday between 9am and 5pm. It’s not possible to specify a time for delivery, although you will receive full details from Parcel Force via email, including a 1-hour delivery window so you will know when the parcel will arrive. Orders are automatically authorised to be left with an immediate neighbour if you or the recipient is out and unable to accept the package (they will always endeavour to deliver it directly first though). In this event, the courier will leave a card advising you where they have left your package. If the recipient lives in close proximity to the local post office they will sometimes opt to leave it there for collection, again they will leave you a card notifying you of this, you will also be notified by email of any delivery updates.
***Please Note once the parcel leaves us it is no longer our responsibility, we will however do everything we can to help.